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Outlook Anywhere Hosted Exchange: Setup and Download

How to setup inbound email for Outlook Anywhere

Please note - this information is aimed at Administrators and a technically-savvy audience.
If you require any assistance setting up Outlook Anywhere, please Contact us.

MX and DNS record update

To use Outlook Anywhere Hosted Exchange, you need to make two changes to your Domain Name's DNS settings:

• Add a CNAME of autodiscover pointing to autodiscoverredirect.thevirtualcloud.com
  This is so Outlook can connect to your mailbox quicker and automatically.
• Change your MX record to point to mailgate.thevirtualcloud.com
  If you have any other MX records delete them, if you're asked for a Preference number, enter 10.

We will contact you when it's time to change these settings after you sign up.
If you need help changing your DNS or MX records, contact your Domain Name or web hosting provider.

Windows users: Microsoft Outlook 2007 download and setup

Go to http://provisioning.thevirtualcloud.com/outlooksetup. Click on Outlook 2007 PC. Log in with your email address and password. Follow the instructions to download and setup your copy of Outlook 2007.

Mac users: Microsoft Entourage 2008 Mac download and setup

Go to http://provisioning.thevirtualcloud.com/outlooksetup. Click on Entourage 2008 Mac. Log in with your email address and password. Follow the instructions to download and setup your copy of Entourage 2008.

Outlook Web Access

Outlook Mobile Access

If you're setting up your email on a Nokia Symbian phone, an Apple iPhone, or a Windows Mobile phone, the following settings will be useful to you:

Server:	exchange.thevirtualcloud.com
Secure connection:	Yes
Port:	443
Username:	your email address
Password:	your password
Domain:	None / blank / n/a

If you're having trouble setting up your device, log a support ticket by emailing support@hahosting.com.